FAQs

Table of Contents

If you cannot find the information you need, don’t hesitate to get in touch with our team, and we will be happy to help.

Prescriptions

An outpatient prescription is issued by a hospital doctor or specialist as part of your treatment at Stepping Hill Hospital.

No. Our online Prescription Request Form is only for prescriptions already held on file by The Pharmacy Shop.

If you have any questions about your prescription or collection, please contact our pharmacy team by phone.

If you’re unsure, please contact our pharmacy team before submitting a request and we’ll be happy to advise.

Please contact The Pharmacy Shop as soon as possible. If your request cannot be processed through us, we’ll advise you on the most appropriate next steps.

Please provide your full name, date of birth, the medication requested, when you need it by and your contact details.

Yes, provided they have the necessary information to identify your prescription. If you have any concerns, please contact our pharmacy team before collection.

The form is only available to patients whose hospital prescription is already held on file by The Pharmacy Shop.

No. We can only process prescriptions issued through hospital care that are already held on file by The Pharmacy Shop.

Some medicines must be prescribed or started by a hospital specialist. In some cases, your GP may take over prescribing later as part of a shared care agreement.

Services

If The Pharmacy Shop already holds your hospital prescription on file, you can use our online Prescription Request Form to request your next supply.

We do not offer general walk-in consultations. Some patients may be invited to attend specialist medicine support appointments arranged directly by our pharmacy team.

No. Blood pressure monitoring is not currently available at The Pharmacy Shop.

If you’re unsure whether your prescription is ready for collection, please contact our pharmacy team by phone.

No. Seasonal flu vaccinations are not currently offered at The Pharmacy Shop.

No. The Pharmacy Shop is a hospital outpatient pharmacy and does not provide the Pharmacy First service. Pharmacy First is available through participating community pharmacies.

The Pharmacy Shop focuses on supporting patients receiving hospital care through outpatient prescription services, medicines advice and practical pharmacy support. Community pharmacy services such as blood pressure checking and emergency hormonal contraception are available from local community pharmacies.

The three nearest community pharmacies, listed from nearest to furthest, are:

Cashmere Chemist
370 Buxton Road, Stockport, SK2 7BY
Telephone: 0161 509 6691

Mai’s Pharmacy (Alphega Pharmacy)
373 Buxton Road, Stockport, Cheshire, SK2 7EY
Telephone: 0161 483 3516

Well Pharmacy
114 London Road, Hazel Grove, Stockport, SK7 4AG
Telephone: 0161 456 3260

Please contact the pharmacy directly to confirm its opening hours and whether it can provide the service you need before travelling.

No. The Pharmacy Shop stocks practical healthcare products, toiletries and hospital essentials. Gift items such as cards, chocolates, balloons and teddy bears are available from another Trust shop within the hospital.

We support patients receiving care through Stepping Hill Hospital, as well as visitors and hospital staff.

No. The form is only for prescriptions already held on file by The Pharmacy Shop. If you have a new prescription, please follow the guidance from your hospital team or prescriber.

General Information

The three nearest community pharmacies, listed from nearest to furthest, are:

Cashmere Chemist
370 Buxton Road, Stockport, SK2 7BY
Telephone: 0161 509 6691

Mai’s Pharmacy (Alphega Pharmacy)
373 Buxton Road, Stockport, Cheshire, SK2 7EY
Telephone: 0161 483 3516

Well Pharmacy
114 London Road, Hazel Grove, Stockport, SK7 4AG
Telephone: 0161 456 3260

Please contact the pharmacy directly to confirm its opening hours and whether it can provide the service you need before travelling.

The Pharmacy Shop supports patients receiving care through Stepping Hill Hospital, as well as visitors and hospital staff.

The Pharmacy Shop is a registered pharmacy and a wholly owned subsidiary of Stockport NHS Foundation Trust, working closely with hospital services.

Yes. Private consultation rooms are available for selected pharmacy services and confidential discussions where appropriate.

Locating or Contacting Us

You’ll find us on the ground floor of Oak House within Stepping Hill Hospital, close to the main entrance.

Please check the most appropriate hospital car park before travelling and allow extra time, as the car parks are always busy.

Yes. The 192 bus service stops at the hospital, making it easy to reach us by public transport. For routes, timetables, and journey planning, please visit the Greater Manchester transport website.

You can contact us by phone, email or by completing our online contact form during opening hours.

For urgent prescription enquiries, please include your full name, date of birth, the medication required and the issuing department so we can assist you as quickly as possible.

For urgent healthcare advice outside our opening hours, please contact NHS 111. In an emergency, call 999.